tag:blogger.com,1999:blog-20764608322868123872024-03-13T23:28:35.258-05:00TelOnlineSoluciones de telefonía IP para empresasUnknownnoreply@blogger.comBlogger14125tag:blogger.com,1999:blog-2076460832286812387.post-50230409911883997022018-02-22T09:22:00.000-05:002018-03-07T08:42:24.152-05:00Do you know how your guests feels in your hotel?<style>
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<span style="border: none windowtext 1.0pt; color: #333333; font-family: "inherit",serif; mso-ansi-language: EN-US; mso-bidi-font-family: Calibri; mso-border-alt: none windowtext 0cm; padding: 0cm;">That's why we are making a list of those
things to keep in mind to give a good experience to your guests.</span><span style="color: #333333; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-hansi-font-family: Calibri;"></span></div>
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<span style="border: none windowtext 1.0pt; color: #333333; font-family: "inherit",serif; font-size: 11.0pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Calibri; mso-bidi-language: AR-SA; mso-border-alt: none windowtext 0cm; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; padding: 0cm;">Listen carefully, let your
customers vent their complaints. Once the pressure goes down, it's your turn to
talk a little bit</span> </li>
<li>
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<span style="border: none windowtext 1.0pt; color: #333333; font-family: "inherit",serif; font-size: 11.0pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Calibri; mso-bidi-language: AR-SA; mso-border-alt: none windowtext 0cm; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; padding: 0cm;">Empathize with them. Show
understanding and establish a personal connection with statements such as
"If I were in that situation, I would not be satisfied either”. This shows
that you really care</span> </li>
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<span style="border: none windowtext 1.0pt; color: #333333; font-family: "inherit",serif; font-size: 11.0pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Calibri; mso-bidi-language: AR-SA; mso-border-alt: none windowtext 0cm; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; padding: 0cm;">Apologize. In that way,
faults are not necessarily admitted, but good intentions are shown to the
customer. Your customers will appreciate it</span> </li>
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<span style="border: none windowtext 1.0pt; color: #333333; font-family: "inherit",serif; font-size: 11.0pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Calibri; mso-bidi-language: AR-SA; mso-border-alt: none windowtext 0cm; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; padding: 0cm;">Solve effectively. It would
be ideal to give the guest what he wants. However, sometimes it is not possible
to do so. Make a deal with your client offering a variety of solutions</span> </li>
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<span style="border: none windowtext 1.0pt; color: #333333; font-family: "inherit",serif; font-size: 11.0pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Calibri; mso-bidi-language: AR-SA; mso-border-alt: none windowtext 0cm; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; padding: 0cm;">It is not enough!
Especially when the guest is visibly upset, follow up after bring the solution
to make sure he or she is satisfied. This shows extra effort, professionalism
and conveys good intentions</span></li>
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</span><div class="MsoNormal" style="background: white; text-align: justify; vertical-align: baseline;">
<span style="border: none windowtext 1.0pt; color: #333333; font-family: "inherit",serif; mso-ansi-language: EN-US; mso-bidi-font-family: Calibri; mso-border-alt: none windowtext 0cm; padding: 0cm;">Well, now ask yourself: How do you receive
complaints? Actually, there are many forms. Which one is the most
appropriate? <b>You Hotel telephone system</b> are the first channel
of attention and solution of this type of cases.</span><span style="color: #333333; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-hansi-font-family: Calibri;"></span></div>
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<span style="border: none windowtext 1.0pt; color: #333333; font-family: "inherit",serif; mso-ansi-language: EN-US; mso-bidi-font-family: Calibri; mso-border-alt: none windowtext 0cm; padding: 0cm;">Providing quick dial-in access to
reception and janitor services can be the difference between quickly resolving
a customer complaint or further aggravating the situation by forcing the
customer to find other ways to express their frustrations. Such as coming down
to the reception and showing your dissatisfaction in front of another guest,
online reviews or publications on social networks.</span><span style="color: #333333; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-hansi-font-family: Calibri;"></span></div>
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must-attend feature, as they provide your guest with a clean and easy way to
resolve any problems and give you the control to detect complaints before they
become viral.</span><span style="color: #333333; mso-ansi-language: EN-US; mso-ascii-font-family: Calibri; mso-bidi-font-family: Calibri; mso-hansi-font-family: Calibri;"></span></div>
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<span style="border: none windowtext 1.0pt; color: #333333; font-family: "inherit",serif; mso-ansi-language: EN-US; mso-bidi-font-family: Calibri; mso-border-alt: none windowtext 0cm; padding: 0cm;">We know that it may be difficult for you
to decide when the time is right to update your room phone, but pay attention
to these clear signs that the time is right to do so: fading, tangled wires,
malfunctioning LED lamps, worn buttons, front plate corrections or modifications
and stains among others. To get help and improve your communications, visit us
at </span><span lang="ES"><a href="http://www.telonline.com/en/company/contact-us/contact-telonline"><b><span lang="EN-US" style="border: none windowtext 1.0pt; font-family: "inherit",serif; mso-ansi-language: EN-US; mso-bidi-font-family: Calibri; mso-border-alt: none windowtext 0cm; padding: 0cm; text-decoration: none; text-underline: none;">www.TelOnline.com</span></b></a></span><span style="mso-ansi-language: EN-US;"></span></div>
<span style="border: none windowtext 1.0pt; color: #333333; font-family: "inherit",serif; font-size: 11.0pt; line-height: 115%; mso-ansi-language: EN-US; mso-bidi-font-family: Calibri; mso-bidi-language: AR-SA; mso-border-alt: none windowtext 0cm; mso-fareast-font-family: Calibri; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin; padding: 0cm;"></span>Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-2076460832286812387.post-80055905805875299512018-02-22T08:51:00.000-05:002018-02-28T15:45:36.293-05:00¿Sabe cómo se sienten los huéspedes en su hotel?<style>
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<br />
<div class="MsoNormal" style="text-align: justify;">
<span lang="ES-CO">La mayoría de
los Hoteles están trabajando arduamente para mejorar la calidad en el servicio
que prestan a sus huéspedes, ¿Está usted haciéndolo? Aquí le daremos algunos
consejos para conseguir la mejor impresión de sus clientes ante cualquier queja.</span></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="ES-CO">Empiece
haciéndose la pregunta ¿Estoy prestándole atención a las quejas de mis clientes?
sepa que siempre puede mejorar lo que está haciendo bien y corregir lo que haga
falta.</span></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="ES-CO">Por eso acá
hacemos una lista de esas cosas a tener en cuenta para brindarle una buena
experiencia a sus huéspedes. </span></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<ul>
<li><span lang="ES-CO">Oír atentamente, deje que
descarguen por completo su frustración. Una vez la presión baje, solo entonces
es el momento para que hable un poco.</span><span lang="ES-CO"> </span></li>
<li><span lang="ES-CO">Tenga Empatía con ellos.
Demuestre comprensión y establezca una conexión personal con afirmaciones como
"Si estuviera en esa situación, tampoco estaría satisfecho". Esto
demuestra que usted realmente se preocupa. </span></li>
<li><span lang="ES-CO">Pedir disculpas. No
necesariamente se está admitiendo faltas, pero ante el cliente se demuestra las
buenas intenciones. Sus clientes lo valorarán.</span><span lang="ES-CO"> </span></li>
<li><span lang="ES-CO">Resolver con eficacia. Sería
ideal darle al invitado lo que desea. Sin embargo, en ocasiones no es posible
hacerlo. Halle en conjunto a su cliente la solución ofreciendo una variedad de
opciones.</span><span lang="ES-CO"> </span></li>
<li><span lang="ES-CO">¿Está usted Contento? Especialmente
cuando el huésped está visiblemente molesto, haga un seguimiento después de la
entrega de la solución para asegurarse de que esté satisfecho. Esto muestra un
esfuerzo extra, profesionalismo y transmite buenas intenciones.</span></li>
</ul>
</div>
<div class="MsoListParagraphCxSpLast" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="ES-CO">Bien, ahora
pregúntese: ¿De qué manera recibe las quejas? En la actualidad hay muchas
formas y medios ¿Cuál es el más adecuado? Los <b style="mso-bidi-font-weight: normal;">Teléfonos de su Hotel</b> son el primer canal de atención y solución de
este tipo de casos.</span></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="ES-CO">Proporcionar un
acceso de marcado rápido a la recepción y servicios de conserjería puede ser la
diferencia entre resolver rápidamente una queja de un cliente o agravar aún más
la situación al obligar al cliente a encontrar otras maneras de expresar sus
frustraciones. Tales como bajar a la recepción y mostrar su inconformidad
frente a otro Huésped, reseñas en línea ó publicaciones en las redes sociales.</span></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="ES-CO">Por tanto, los
teléfonos de su hotel son un elemento que no debe descuidar, ya que le brindan
a su huésped una manera limpia y fácil de resolver cualquier problema y a usted
el control para detectar las quejas antes que se vuelvan virales.</span></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="ES-CO">Sabemos que para
usted puede ser difícil decidir cuándo es el momento adecuado para actualizar el
teléfono de la habitación, pero preste atención a estos signos claros de que
llegó el momento para hacerlo: La decoloración, cables enredados, lámparas LED
que funcionan mal, botones desgastados, correcciones o modificaciones en la placa
frontal, manchas, entre otros.</span></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
<div class="MsoNormal" style="text-align: justify;">
<span lang="ES-CO">Para obtener
ayuda y mejorar sus comunicaciones visítenos en <b><a href="http://www.telonline.com/es/empresas/contactenos/contacte-a-telonline"><span style="color: blue;">www.TelOnline.com</span></a></b></span></div>
<div class="MsoNormal" style="text-align: justify;">
<br /></div>
</div>
<div align="center" class="MsoNormal" style="text-align: center;">
<span lang="ES-CO"><br /></span></div>
Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-2076460832286812387.post-556122773535763452016-08-30T14:09:00.001-05:002016-09-19T12:19:17.055-05:00Migracion de Cisco Call Manager a Digium Switchvox<div id="migracion" style="padding-top: 40px;">
</div>
<div>
<a href="http://www.telonline.com/landing/migracion-cisco-call-manager-digium-switchvox/"> <img alt="Migración de Cisco" src="http://www.telonline.com/imgs/blog-telonline/BANNER_MIGRACION_CISCO_DIGIUM.jpg" /></a>
</div>
<h2 style="color: #000090; font-family: "arial"; font-size: 18pt; line-height: 20pt;">
Migracion de Cisco Call Manager a Digium Switchvox</h2>
<div style="color: #606060; font-family: 'Arial'; font-size: 12pt; line-height: 15pt;">
Múltiples compañías de diferentes sectores de la industria, han adquirido en el pasado sistemas telefónicos de Cisco como el Call Manager y en otros casos sistemas telefónicos de Avaya como el Communication Manager, y hoy dia estan cansados por tener que pagar los altos costos de mantenimiento y actualizaciones, sin obtener los resultados esperados y se sienten con las manos atadas a tener una tecnología que no les permite estar a los precios de los avances tecnológicos del mercado en que vivimos hoy, con la rapidez y el movimiento de la tecnología y los avances de internet.<br />
<br />
<a href="http://www.telonline.com/es/">TelOnline</a> y su equipo de expertos en telefonía y telecomunicaciones durante múltiples años en la industria, ha revisado en detalle los requerimientos de sus clientes de la Florida, el Caribe y Latinoamérica, y ha encontrado que las inversiones de tecnología deben ir siempre acompañadas de un partner que le brinde soporte y respaldo, no solo a nivel del fabricante primario sino un partner que se preocupe en hacer crecer el negocio, pensando en ahorro y mejoras de tecnología; logrando que el foco de cada uno, sea en su especialidad, logrando asi la situación de Gana-Gana.<br />
<br />
Es por eso que durante los años de experiencia de <a href="http://www.telonline.com/es/">TelOnline</a> y sus múltiples alianzas con partners de la industria como <a href="http://www.telonline.com/es/productos/sistemas-telefonicos-de-negocios-pbx/switchvox-digium"> Digium </a>, TelOnline ha encontrado para sus clientes la relación costo beneficio, entregando a sus clientes un producto basado en los estandares del mercado, con altos niveles de capacidad, alta disponibilidad en el funcionamiento y calidad en el soporte ; esto ha permitido a los clientes de TelOnline que se conviertan en un aliado de negocio, logrando responder frente a las necesidades de sus clientes y su competencia. <br />
<br />
La solución llave en mano que entrega <a href="http://www.telonline.com/es/">TelOnline</a> está soportada por la plataforma <a href="http://www.telonline.com/es/productos/sistemas-telefonicos-de-negocios-pbx/switchvox-digium"> Digium Switchvox </a> que ofrece conectividad SIP/E1/T1/PRI/Análoga. Esta plataforma está operando sobre servidores Linux, 100% web, con sistema de seguridad a nivel de telefonía SIP y acceso al portal. La solución orientada a mensajería unificada incluye todos las características que una compañía y un Call Center pueden necesitar, desde sistemas de reportes en línea, administración y visor en tiempo real de las colas de llamada, grabación y monitoreo de llamadas, entre otras.<br />
<br />
En soluciones de operacion crítica y virtualización, un segundo partner tecnológico de <a href="http://www.telonline.com/es/">TelOnline</a> entra a ser parte fundamental en la solución de Telefonía con mensajería unificada y/o Call Center, nos referimos a VMWARE, que es la respuesta para las infraestructuras que necesitan de una alta escalabilidad, disponibilidad, y una gestión optimizada para no perder recursos útiles en la administración de los servidores, con alta seguridad y optimización de recursos.<br />
<br />
<a href="http://www.telonline.com/es/">TelOnline</a> ofrece un análisis para la migración de su tecnología actual Cisco, Avaya, NEC, Mitel, Asterisk open source o cualquier plataforma existente. <a href="http://www.telonline.com/es/empresas/contactenos/contacte-a-telonline"> Contacte </a>nuestros expertos y obtenga la mejor tecnología y soporte para su negocio.<br />
<br /></div>
<center style="padding: 25px;">
<a href="http://www.telonline.com/landing/migracion-cisco-call-manager-digium-switchvox/" style="background-color: #0071b2; border-radius: 7px; color: white; font-size: 18pt; padding: 10px;">Leer más</a>
</center>
Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-2076460832286812387.post-52908333320131787742016-08-29T12:50:00.002-05:002016-08-29T12:50:27.796-05:00Nueva Generación de Teléfonos Digium<div>
<a href="http://www.telonline.com/es/productos/telefonos-ip/telefonos-ip-digium">
<img src="https://mlsvc01-prod.s3.amazonaws.com/c80a686c101/b54d6fb8-2d39-4727-9fbd-1a022cf86520.jpg" alt="Telefonos Digium" title="Telefonos Digium" height="710" width="710">
</a>
</div>
<div>
<h3 style="color: #000090;font-size:18pt;font-weight:600; font-family:'Arial';">Lo Más Nuevo en Teléfonos IP de Digium</h3>
<div style="font-family:'Arial'; font-size:10pt;color:#606060;max-width:710px;text-align:justify;">
TelOnline como un Select Partner de Digium se complace en anunciar el lanzamiento de una nueva serie de teléfonos IP: D6x. Diseñados para la máxima integración y configuración con Switchvox y Asterisk. Tienen un diseño completamente nuevo que proporciona un aspecto delgado, elegante y moderno en su escritorio. Vienen con un teléfono que se siente aún mejor en la mano, y, con un estético soporte de mesa.
</div>
</div>
<div>
<h3 style="color: #000090;font-size:18pt;font-weight:600; font-family:'Arial';">Características Destacadas de Los D6x</h3>
<div style="font-family:'Arial'; font-size:10pt;color:#606060;max-width:710px;text-align:justify;">
<ul>
<li>
Nueva pantalla: 4.3" con 480x272 píxeles de color 16.7m y retroiluminación
</li>
<li>
Auriculares de nuevo diseño en una sola pieza, unidad de montaje en pared y el soporte del teléfono que ahorra espacio en el escritorio, mientras se aprecia mejor la pantalla completamente
</li>
</ul>
</div>
</div>
<div>
<table style="margin: 0 auto;">
<tr>
<td>
<a href="http://www.telonline.com/es/productos/telefonos-ip/telefonos-ip-digium/digium-d60">
<img src="https://mlsvc01-prod.s3.amazonaws.com/c80a686c101/abb2135b-565d-49ec-87a1-dcf6a39709c4.jpg" alt="Digium Phone D60" title="Digium Phone D60" width="180">
</a>
</td>
<td>
<a href="http://www.telonline.com/es/productos/telefonos-ip/telefonos-ip-digium/digium-d62">
<img src="https://mlsvc01-prod.s3.amazonaws.com/c80a686c101/245a1186-f800-4c7f-8043-ead4db8a7e38.jpg" alt="Digium Phone D62" title="Digium Phone D62" width="178">
</a>
</td>
<td>
<a href="http://www.telonline.com/es/productos/telefonos-ip/telefonos-ip-digium/digium-d65">
<img src="https://mlsvc01-prod.s3.amazonaws.com/c80a686c101/f9f45d53-ce7d-466f-b073-9838971e4005.jpg"alt="Digium Phone D62" title="Digium Phone D62" width="183">
</a>
</td>
</tr>
</table>
</div>
<div style="color: #000090;font-size:18pt;font-weight:bold; font-family:'Arial';max-width:710px;line-height:20pt;">
Tome ventaja de la flexibilidad y personalización de Asterisk y Switchvox con los teléfonos VoIP de Digium con HDVoice y despliegue plug-and-play - a un precio que se adapta a cualquier presupuesto.
</div>
<div style="padding-top:10px;">
<a href="http://www.telonline.com/es/empresas/contactenos/contacte-a-telonline">
<img src="https://mlsvc01-prod.s3.amazonaws.com/c80a686c101/cd001d63-bfc7-4007-9026-c5330af3c001.png" width="710">
</a>
</div>Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-2076460832286812387.post-27587517773515016152016-08-29T11:02:00.000-05:002016-08-29T12:10:06.013-05:00Next Generation Digium Phones <div>
<a href="http://www.telonline.com/en/products/ip-phones/digium-ip-phones">
<img src="https://mlsvc01-prod.s3.amazonaws.com/c80a686c101/4cedd7dc-84df-439b-8283-3ad7d3895a8c.jpg" alt="" title="" height="710" width="710">
</a>
</div>
<div>
<h3 style="color: #000090;font-size:18pt;font-weight:600; font-family:'Arial';"> The Newest Digium IP Phones</h3>
<div style="font-family:'Arial'; font-size:10pt;color:#606060;max-width:710px;text-align:justify;">
TelOnline as a Select Partner Digium is pleased to announce the release of a new IP phones series: D6x. DThe new D6x phones are designed for maximum integration and effortless setup with Switchvox and Asterisk, keeping comfort and elegance in mind. They come with a handset that feels even better in your hand. And, they've got a gorgeous desk stand.
</div>
</div>
<div>
<h3 style="color: #000090;font-size:18pt;font-weight:600; font-family:'Arial';">Prominent D6x Features</h3>
<div style="font-family:'Arial'; font-size:10pt;color:#606060;max-width:710px;text-align:justify;">
<ul>
<li>
New screens: 4.3" with 480x272 color pixels, 16.7m and backlit.
</li>
<li>
Redesigned handsets: new, one-piece design, wall mount unit and new phone stand that saves desk space,
while appreciating the whole screen better.
</li>
</ul>
</div>
</div>
<div>
<table style="margin: 0 auto;">
<tr>
<td>
<a href="http://www.telonline.com/en/products/ip-phones/digium-ip-phones/digium-d60">
<img src="https://mlsvc01-prod.s3.amazonaws.com/c80a686c101/85b05283-2e95-4928-b312-9e60543281f3.jpg" alt="Digium Phone D60" title="Digium Phone D60" width="180">
</a>
</td>
<td>
<a href="http://www.telonline.com/en/products/ip-phones/digium-ip-phones/digium-d62">
<img src="https://mlsvc01-prod.s3.amazonaws.com/c80a686c101/6b4a876e-fd55-4eb3-a21e-32d439532a66.jpg" alt="Digium Phone D62" title="Digium Phone D62" width="178">
</a>
</td>
<td>
<a href="http://www.telonline.com/en/products/ip-phones/digium-ip-phones/digium-d65">
<img src="https://mlsvc01-prod.s3.amazonaws.com/c80a686c101/700a6b6f-687e-415f-9a7b-51d7c0fc404e.jpg" alt="Digium Phone D62" title="Digium Phone D62" width="183">
</a>
</td>
</tr>
</table>
</div>
<div style="color: #000090;font-size:18pt;font-weight:bold; font-family:'Arial';max-width:710px;line-height:20pt;">
Take advantage of the flexibility and customization of Asterisk and Switchvox with Digium's VoIP Phones with HDVoice and plug-and-play deployment - at a price that fits any budget.
</div>
<div style="padding-top:10px;">
<a href="http://www.telonline.com/en/company/contact-us/contact-telonline">
<img src="https://mlsvc01-prod.s3.amazonaws.com/c80a686c101/b5d55789-411b-4be4-9fc3-8680c729496b.png" width="710">
</a>
</div>Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-2076460832286812387.post-70759979997940100442015-11-12T21:44:00.002-05:002015-11-16T13:30:12.098-05:00Gilat Satellite Networks Implements Powerful Unified Communications Solution Provided by TelOnline<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg4vTlQzRiBysD2o4j4jsN50q6SwutkPck9taqXOZW1gN7jDC3K4qNPZHia2Z1vDPE_zLR9B6zKeSuen0w5R3Kl-d_fS3_BKwRmaYJQGBdjlePcoG82AguFq3CcYZA0w8r5ToB5HuhnJJRp/s1600/BANNER_BLOG_PRESS_RELEASE.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="320" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg4vTlQzRiBysD2o4j4jsN50q6SwutkPck9taqXOZW1gN7jDC3K4qNPZHia2Z1vDPE_zLR9B6zKeSuen0w5R3Kl-d_fS3_BKwRmaYJQGBdjlePcoG82AguFq3CcYZA0w8r5ToB5HuhnJJRp/s640/BANNER_BLOG_PRESS_RELEASE.jpg" width="640" /></a></div>
<br />
<div style="text-align: center;">
<span style="color: #4f81bd; font-size: 12pt; font-weight: bold;">TelOnline
based the solution in the powerful Digium Switchvox 360 IP PBX for
Gilat Colombia, using an out-of-the-box approach to configure required
functionalities.</span></div>
<em><br />November 10, 2015, Miramar, Florida, USA – TelOnline, a leading
provider of VoIP business phone systems whose mission is to deliver the
most innovative and reliable communication technology solutions to its
clients, finished the design, configuration, and implementation of a
redundant IP PBX in Gilat Satellite Networks headquarters in Bogotá,
Colombia. The Project Coordinator from Gilat, Mr. Juan Manuel Serrano
Moreno, who is the Network Administrator, said that “this solution
solved two problems: it allowed us to discontinue our legacy telephone
system and integrated all communications to the backbone VoIP of the
company.” This novel solution connects the two powerful Digium Switchvox
360 with three other IP PBXs in several locations; supports a network
of 200 telephone extensions; and provides service to a Call Center of
approximately sixty agents.</em><br />
<em>“We developed a new solution for the IVR to adapt it to the
inbound traffic of configurable campaigns and successfully developed a
Predictive Dialer as a productivity tool for the Call Center,” said Juan
Carlos Castañeda, CEO of TelOnline. “Our company’s VoIP expertise and
dedication to add value to our clients, combined with Digium
Asterisk-based IP PBXs, produced the perfect combination for Gilat’s
challenging proposition.” A new recording system and on-demand reporting
tools were welcome additions to the Call Center supervision staff, who
have seen their productivity increase through more agent-to-real-person
calls and better work load balancing and dialing.</em><br />
<br />
<strong>Contact TelOnline:</strong><br />
For more information on
how TelOnline can help your business improve its business
communications, contact us for a free demo or consultation. Learn more
about our capabilities at <a href="http://www.telonline.com/">www.TelOnline.com</a> , call +1 954.894.6181, or email our Sales Consultants at
<a href="mailto:sales@TelOnline.com">sales@TelOnline.com</a> .<br />
<br />
<strong>About Gilat Satellite Networks:</strong><br />
Gilat Satellite
Networks Ltd (NASDAQ, TASE: GILT) is a leading provider of end-to-end
satellite-based broadband communication solutions. We specialize in
fixed and on-the-move communications for commercial and government
entities. Our offerings are specifically tuned to take advantage of high
throughput satellites (HTS) as well as wide beam satellites. Lear more
about us at <a href="http://www.gilat.com/" target="_blank">www.gilat.com</a> .<br />
<br />
<br />
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<a href="http://www.telonline.com/en/company/about-telonline/news-and-press/item/gilat-satellite-networks-implements-powerful-unified-communications-solution-provided-by-telonline" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;" target="_self"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgEfz6TR781eC9deTZZsTVfCZD9eNAKH1QC4jhQc-a3b6B1CmEEe3NnDs_l_XpN31mLq1IGAKFFkUQM-coTgcwbwtP1tDIm-aaCEcXNO9WFL5y-G21m6Rdl7JJTZ78BTmJWiEgWn0GU_17i/s1600/go-back-ok.png" /></a></div>
<b><i><a href="http://www.telonline.com/en/company/about-telonline/news-and-press/item/gilat-satellite-networks-implements-powerful-unified-communications-solution-provided-by-telonline" target="_self">Go back to TelOnline</a></i></b>Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-2076460832286812387.post-8633279722809304872015-11-10T16:27:00.003-05:002015-11-16T14:36:51.913-05:00Streaming Music On Hold - TelOnline<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjSSfR5krVzSGHRkW5AOqIyfV220aapwrEh_aV2_t6c8WE9m4z5gUJR2wNN39hN7Uxy8Mmc9z1FD1NJBO7qEhzbg_8SYERCWXzl0kMS8jf2GoMa6vMadXMrBy39abKA6GiTZSHc2aKdVsgo/s1600/BANNER_BLOG_STREAMING_MOH.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="320" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjSSfR5krVzSGHRkW5AOqIyfV220aapwrEh_aV2_t6c8WE9m4z5gUJR2wNN39hN7Uxy8Mmc9z1FD1NJBO7qEhzbg_8SYERCWXzl0kMS8jf2GoMa6vMadXMrBy39abKA6GiTZSHc2aKdVsgo/s640/BANNER_BLOG_STREAMING_MOH.jpg" width="640" /></a></div>
<br />
<h2>
<b>Now you can configure your MOH without uploading files, using our new TOMOH service.</b></h2>
<ul>
<li>Just like your use Pandora and Netflix, TOMOH is a Streaming Channel with custom music for MOH.</li>
<li>Provide a Better Customer Experience, using 30 to 60 second spots, each with its own unique music background.</li>
<li>Provide Time-Specific Announcements (Month, Week, Day, or Specific Time-Of-Day).</li>
<ul>
<li>Month: Monthly specials and seasonal updates; they start and stop on specific dates.</li>
<li>Week: Short-term announcements such as holiday closings, special events, and deadline offers receive specific “broadcast” days. Never play Out-Of-Date announcements again!</li>
<li>Day: Announcements can be displayed on specific days of the week, like late-closing hours only on Wednesdays.</li>
<li>Time-Of-Day: Time dependent greetings like “good morning” and “good afternoon”, special offers of the day, and anything that greets your customer with today’s events.</li>
</ul>
</ul>
<div>
<br />
<div style="text-align: center;">
<b><span style="font-size: large;">GET YOUR FREE DEMO!: <a href="http://goo.gl/Mswh2F" rel="nofollow" target="_blank">http://goo.gl/Mswh2F</a></span></b></div>
</div>
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<b><i><a href="http://www.telonline.com/en/services/streaming-music-on-hold" target="_self">Go back to TelOnline</a></i></b>Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-2076460832286812387.post-61774987261856178022015-10-27T11:59:00.001-05:002016-02-09T15:47:40.931-05:00Soluciones VoIP Hosted vs. Local (On-premises)<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi6mhV1JMQzcpkmRw1AVi8apYeKkhhEDFy13Q37m1jy3DKRok69Kpe6qVSudHNhQIpYmngAbQGPa52gODyjyptYMrmkyW9SBgD_pJW6iR1_WUqfvRvSsk1tk6AjtQqaVa6OZgguizB8Ytzv/s1600/banner_bog_hosted-vs-on-premises-esp.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="320" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi6mhV1JMQzcpkmRw1AVi8apYeKkhhEDFy13Q37m1jy3DKRok69Kpe6qVSudHNhQIpYmngAbQGPa52gODyjyptYMrmkyW9SBgD_pJW6iR1_WUqfvRvSsk1tk6AjtQqaVa6OZgguizB8Ytzv/s640/banner_bog_hosted-vs-on-premises-esp.jpg" width="640" /></a></div>
<br />
<div style="text-align: justify;">
<b>HOSTED</b></div>
<div style="text-align: left;">
<span style="text-align: justify;"><a href="http://www.telonline.com/es/productos/sistemas-telefonicos-de-negocios-pbx/switchvox-digium/cloud" target="_blank">Hosted PBX</a> o <a href="http://www.telonline.com/es/productos/sistemas-telefonicos-de-negocios-pbx/switchvox-digium/cloud" target="_blank">Hosted VoIP</a>, también conocido como sistema de telefonía basado en la Nube (Cloud-based), es aquel en el cual el proveedor presta el servicio desde su centro de datos y, además, gerencia toda la tecnología relacionada y necesaria para proveer los servicios al sistema telefónico. Los equipos individuales (terminales telefónicos o teléfonos) se conectan a la red interna en el sitio del cliente y las llamadas, señalizaciones, y facilidades son manejadas a través de un servidor <a href="http://www.telonline.com/es/productos/sistemas-telefonicos-de-negocios-pbx/switchvox-digium/cloud" target="_blank">IP PBX</a> ubicado en el centro de datos del proveedor.</span></div>
<div style="text-align: justify;">
<div style="text-align: left;">
<br /></div>
</div>
<div style="text-align: justify;">
<div style="text-align: left;">
El proveedor de servicios <a href="http://www.telonline.com/es/productos/sistemas-telefonicos-de-negocios-pbx/switchvox-digium/cloud" target="_blank">Hosted PBX</a> cobra un canon mensual por el servicio. Por tal razón, el cliente no requiere de costosas inversiones iniciales tal como sucede en el modelo ON-PREMISES, donde todo es propiedad del cliente y operado por éste. Hay planes de servicio ilimitados así como por medición o lectura a fin de acomodar las preferencias de la mayoría de las empresas. Una empresa que conoce la cantidad de minutos que genera en sus llamadas puede hacer comparaciones muy efectivas del costo de operación. Las características y facilidades adicionales del sistema pueden ser objeto de tarifas adicionales.</div>
</div>
<div style="text-align: justify;">
<br /></div>
<div style="text-align: justify;">
<b>ON-PREMISES</b></div>
<div style="text-align: justify;">
<div style="text-align: left;">
<a href="http://www.telonline.com/es/productos/sistemas-telefonicos-de-negocios-pbx/switchvox-digium/cloud" target="_blank">On-Premises PBX</a> también es conocido como sistema telefónico <a href="http://www.telonline.com/es/productos/sistemas-telefonicos-de-negocios-pbx/switchvox-digium/cloud" target="_blank">IP PBX</a>. Es similar al sistema tradicional PBX en cuanto a que reside en la ubicación del cliente; por ejemplo, en la sala de computación o en una sala de equipos telefónicos. La principal diferencia es que el encaminamiento (routing) IP es realizado con tecnología más actualizada. La señalización es efectuada por un teléfono IP al servidor IP PBX utilizando una LAN (red de área local).</div>
</div>
<div style="text-align: justify;">
<div style="text-align: left;">
<br /></div>
</div>
<div style="text-align: justify;">
<div style="text-align: left;">
El proveedor puede ser el mismo que provee actualmente el servicio telefónico, utilizando una <a href="http://business.ringvoz.com/" target="_blank">troncal SIP</a> que puede ser configurada para ser usada por un Proveedor de Servicios Telefónicos de Internet (Internet Service Telephone Provider – ISTP). Un sistema basado en Asterisk puede ser una de las opciones más económicas y rentables para ON-PREMISES PBX debido a la flexibilidad que ofrece el software de código abierto (Open Source). </div>
</div>
<div style="text-align: justify;">
<br />
<table border="0" cellpadding="0" cellspacing="0" class="MsoTable15List1LightAccent1" style="border-collapse: collapse; mso-padding-alt: 0cm 5.4pt 0cm 5.4pt; mso-yfti-tbllook: 1184;">
<tbody>
<tr>
<td style="background: #C6D9F1; border-bottom: solid #95B3D7 1.0pt; border: none; mso-background-themecolor: text2; mso-background-themetint: 51; mso-border-bottom-alt: solid #95B3D7 .5pt; mso-border-bottom-themecolor: accent1; mso-border-bottom-themecolor: accent1; mso-border-bottom-themetint: 153; mso-border-bottom-themetint: 153; padding: 0cm 5.4pt 0cm 5.4pt; width: 239.4pt;" valign="top" width="319"><div align="center" class="MsoNormal" style="mso-yfti-cnfc: 5; text-align: center;">
<b><span lang="ES-US">HOSTED</span></b><span lang="ES-US"><o:p></o:p></span></div>
</td>
<td style="background: #EAF1DD; border-bottom: solid #95B3D7 1.0pt; border: none; mso-background-themecolor: accent3; mso-background-themetint: 51; mso-border-bottom-alt: solid #95B3D7 .5pt; mso-border-bottom-themecolor: accent1; mso-border-bottom-themecolor: accent1; mso-border-bottom-themetint: 153; mso-border-bottom-themetint: 153; padding: 0cm 5.4pt 0cm 5.4pt; width: 239.4pt;" valign="top" width="319"><div align="center" class="MsoNormal" style="mso-yfti-cnfc: 1; text-align: center;">
<b><span lang="ES-US">ON-PREMISES</span></b><span lang="ES-US"><o:p></o:p></span></div>
</td>
</tr>
<tr>
<td colspan="2" style="background: #FABF8F; mso-background-themecolor: accent6; mso-background-themetint: 153; padding: 0cm 5.4pt 0cm 5.4pt; width: 478.8pt;" valign="top" width="638"><div align="center" class="MsoNormal" style="mso-yfti-cnfc: 68; text-align: center;">
<b><span lang="ES-US">COSTO</span></b><span lang="ES-US"><o:p></o:p></span></div>
</td>
</tr>
<tr>
<td style="background: #C6D9F1; mso-background-themecolor: text2; mso-background-themetint: 51; padding: 0cm 5.4pt 0cm 5.4pt; width: 239.4pt;" valign="top" width="319"><div class="MsoNormal">
<span lang="ES-US">Bajo costo de inicio<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="ES-US">Cero costo de mantenimiento<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="ES-US">Es un gasto operacional (modelo OPEX)<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="ES-US">Riesgo de incremento en las tarifas<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
</td>
<td style="background: #EAF1DD; mso-background-themecolor: accent3; mso-background-themetint: 51; padding: 0cm 5.4pt 0cm 5.4pt; width: 239.4pt;" valign="top" width="319"><div class="MsoNormal">
<span lang="ES-US">Alto
costo de inicio<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="ES-US">Alto costo
de mantenimiento, actual y futuro<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="ES-US">Es un
modelo de Propiedad (Modelo TCO)<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="ES-US">No hay
riesgo de incremento de tarifas<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
</td>
</tr>
<tr>
<td colspan="2" style="background: #FABF8F; mso-background-themecolor: accent6; mso-background-themetint: 153; padding: 0cm 5.4pt 0cm 5.4pt; width: 478.8pt;" valign="top" width="638"><div align="center" class="MsoNormal" style="mso-yfti-cnfc: 68; text-align: center;">
<b><span lang="ES-US">EXPANSIÓN FUTURA</span></b><span lang="ES-US"><o:p></o:p></span></div>
</td>
</tr>
<tr>
<td style="background: #C6D9F1; mso-background-themecolor: text2; mso-background-themetint: 51; padding: 0cm 5.4pt 0cm 5.4pt; width: 239.4pt;" valign="top" width="319"><div class="MsoNormal">
<span lang="ES-US">Proveedor absorbe riesgo, trabajo, y
complejidad<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="ES-US">Se puede crecer o de-crecer rápidamente<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="ES-US">Actualizaciones de software automáticas<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
</td>
<td style="background: #EAF1DD; mso-background-themecolor: accent3; mso-background-themetint: 51; padding: 0cm 5.4pt 0cm 5.4pt; width: 239.4pt;" valign="top" width="319"><div class="MsoNormal">
<span lang="ES-US">Usted
absorbe riesgo, trabajo, y complejidad<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="ES-US">Usted
planifica y ejecuta con sus propios recursos<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="ES-US">¿Actualizar
o no actualizar?<o:p></o:p></span></div>
</td>
</tr>
<tr>
<td colspan="2" style="background: #FABF8F; mso-background-themecolor: accent6; mso-background-themetint: 153; padding: 0cm 5.4pt 0cm 5.4pt; width: 478.8pt;" valign="top" width="638"><div align="center" class="MsoNormal" style="mso-yfti-cnfc: 68; text-align: center;">
<b><span lang="ES-US">CONTROL Y FLEXIBILIDAD</span></b><span lang="ES-US"><o:p></o:p></span></div>
</td>
</tr>
<tr>
<td style="background: #C6D9F1; mso-background-themecolor: text2; mso-background-themetint: 51; padding: 0cm 5.4pt 0cm 5.4pt; width: 239.4pt;" valign="top" width="319"><div class="MsoNormal">
<span lang="ES-US">Proveedor responsable por hardware y
software<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="ES-US">Libera recursos para utilizar en otras áreas<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="ES-US">Proveedor controla el sistema<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="ES-US">Puede ser no escalable a grandes
configuraciones<b><o:p></o:p></b></span></div>
</td>
<td style="background: #EAF1DD; mso-background-themecolor: accent3; mso-background-themetint: 51; padding: 0cm 5.4pt 0cm 5.4pt; width: 239.4pt;" valign="top" width="319"><div class="MsoNormal">
<span lang="ES-US">Usted es
responsable por hardware y software<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="ES-US">Necesita
presupuesto<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="ES-US">Usted
tiene total control sobre el sistema<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="ES-US">Difícil
escalar a grandes configuraciones<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
</td>
</tr>
<tr>
<td colspan="2" style="background: #FABF8F; mso-background-themecolor: accent6; mso-background-themetint: 153; padding: 0cm 5.4pt 0cm 5.4pt; width: 478.8pt;" valign="top" width="638"><div align="center" class="MsoNormal" style="mso-yfti-cnfc: 68; text-align: center;">
<b><span lang="ES-US">IMPLEMENTACIÓN</span></b><span lang="ES-US"><o:p></o:p></span></div>
</td>
</tr>
<tr>
<td style="background: #C6D9F1; mso-background-themecolor: text2; mso-background-themetint: 51; padding: 0cm 5.4pt 0cm 5.4pt; width: 239.4pt;" valign="top" width="319"><div class="MsoNormal">
<span lang="ES-US">Rápida, fácil, y barata<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="ES-US">Mínima dependencia en los servicios TI
internos<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="ES-US">Entrenamiento enfocado en uso del sistema<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
</td>
<td style="background: #EAF1DD; mso-background-themecolor: accent3; mso-background-themetint: 51; padding: 0cm 5.4pt 0cm 5.4pt; width: 239.4pt;" valign="top" width="319"><div class="MsoNormal">
<span lang="ES-US">Lento,
complejo, y costoso<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="ES-US">Servicio
interno de TI es el dueño<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="ES-US">Entrenamiento
multi-nivel<o:p></o:p></span></div>
</td>
</tr>
<tr>
<td colspan="2" style="background: #FABF8F; mso-background-themecolor: accent6; mso-background-themetint: 153; padding: 0cm 5.4pt 0cm 5.4pt; width: 478.8pt;" valign="top" width="638"><div align="center" class="MsoNormal" style="mso-yfti-cnfc: 68; text-align: center;">
<b><span lang="ES-US">¿QUIÉN DEBE ADOPTARLO?</span></b><span lang="ES-US"><o:p></o:p></span></div>
</td>
</tr>
<tr>
<td style="background: #C6D9F1; mso-background-themecolor: text2; mso-background-themetint: 51; padding: 0cm 5.4pt 0cm 5.4pt; width: 239.4pt;" valign="top" width="319"><div class="MsoNormal">
<span lang="ES-US">Cualquier empresa que desee invertir dinero
de Ti en otras iniciativas<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="ES-US">Negocios pequeños o start-ups que no poseen
servicio interno de TI<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
</td>
<td style="background: #EAF1DD; mso-background-themecolor: accent3; mso-background-themetint: 51; padding: 0cm 5.4pt 0cm 5.4pt; width: 239.4pt;" valign="top" width="319"><div class="MsoNormal">
<span lang="ES-US">Empresas
con disponibilidad de servicios internos de TI y que requieren controlar su
telefonía<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="ES-US">Cualquier
empresa en búsqueda de una solución a la medida<o:p></o:p></span></div>
</td>
</tr>
<tr>
<td colspan="2" style="background: #FABF8F; mso-background-themecolor: accent6; mso-background-themetint: 153; padding: 0cm 5.4pt 0cm 5.4pt; width: 478.8pt;" valign="top" width="638"><div class="MsoNormal">
<br /></div>
<div align="center" class="MsoNormal" style="mso-yfti-cnfc: 68; text-align: center;">
<b><span lang="ES-US">TelOnline le provee lo mejor de
ambos mundos.</span></b><span lang="ES-US"> Tenemos la solución que mejor se adapta a sus
circunstancias, sea <b>HOSTED u ON-PREMISES o HYBRID</b>. Converse con
nuestros Consultores de Negocios y Tecnología y juntos encontraremos la mejor
solución para sus necesidades, con el mejor equipo, al mínimo costo, y máxima
confiabilidad. Contáctenos en:<o:p></o:p></span></div>
<div align="center" class="MsoNormal" style="mso-yfti-cnfc: 68; text-align: center;">
<b><span lang="EN-US"><a href="http://www.telonline.com/"><span lang="ES-US" style="font-size: 12.0pt; mso-ansi-language: ES-US; mso-bidi-font-size: 11.0pt;">www.TelOnline.com</span></a></span></b><b><span lang="ES-US" style="font-size: 11.0pt; mso-ansi-language: ES-US; mso-bidi-font-size: 11.0pt;"> </span><span lang="EN-US"><a href="mailto:sales@TelOnline.com"><span lang="ES-US" style="font-size: 11.0pt; mso-ansi-language: ES-US; mso-bidi-font-size: 11.0pt;">sales@TelOnline.com</span></a></span></b><b><span lang="ES-US" style="font-size: 11.0pt; mso-ansi-language: ES-US; mso-bidi-font-size: 11.0pt;"> , T: +1 954.894.6181, F: +1
954.208.0220</span></b><span lang="ES-US" style="font-size: 11.0pt; mso-ansi-language: ES-US; mso-bidi-font-size: 11.0pt; mso-bidi-font-weight: bold;"><o:p></o:p></span></div>
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</tbody></table>
</div>
<div style="text-align: center;">
<b style="background-color: white; border: 0px; color: #333333; font-family: Arial, sans-serif; font-size: 13px; font-stretch: inherit; line-height: 20.8px; margin: 0px; padding: 0px; text-align: center; vertical-align: baseline;"><span style="border: 0px; font-family: inherit; font-size: medium; font-stretch: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; line-height: inherit; margin: 0px; padding: 0px; vertical-align: baseline;"><br /><a href="http://www.telonline.com/pdfs/Hosted-VoIP-versus-On-site-PBX-ebook.pdf" style="border: 0px; color: #333333; font-family: inherit; font-size: inherit; font-stretch: inherit; font-style: inherit; font-variant: inherit; font-weight: inherit; line-height: inherit; margin: 0px; outline: none; padding: 0px; text-decoration: none; transition: all 0.25s; vertical-align: baseline;" target="_blank">Descarga Hosted VoIP versus On-site PBX ebook</a></span></b></div>
<br />
<br />
<div style="text-align: right;">
<div class="separator" style="clear: both; text-align: center;">
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<a href="http://telonlinevoip.blogspot.com.co/2015/10/hosted-pbx-or-hosted-voip-overview.html"><b>English Version</b></a>
</div>
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<b><i><a href="http://www.telonline.com/es/productos/sistemas-telefonicos-de-negocios-pbx/switchvox-digium/cloud" target="_blank">Regresar a TelOnline</a></i></b>Unknownnoreply@blogger.com1tag:blogger.com,1999:blog-2076460832286812387.post-69972437549251463522015-10-26T18:59:00.000-05:002016-02-09T13:54:49.294-05:00Hosted PBX or Hosted VoIP Overview<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjgNSaxTlP4x7BblFza8EpwSzYXaLAVd1jLEfKXO7eAaVnYg30bu_Pponc5_0Ai_jxQv_FWuxxgw0hgborX7yEwhhqAoyRauEoJUxjeqdIb679VAMX5jPUsYfPEjj1W0t8ptPDc7Yn0lTjU/s1600/banner_bog_hosted-vs-on-premises.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="320" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjgNSaxTlP4x7BblFza8EpwSzYXaLAVd1jLEfKXO7eAaVnYg30bu_Pponc5_0Ai_jxQv_FWuxxgw0hgborX7yEwhhqAoyRauEoJUxjeqdIb679VAMX5jPUsYfPEjj1W0t8ptPDc7Yn0lTjU/s640/banner_bog_hosted-vs-on-premises.jpg" width="640" /></a></div>
<br />
<div style="text-align: justify;">
<b>HOSTED PBX OR HOSTED VOIP OVERVIEW</b></div>
<div style="text-align: left;">
<span style="text-align: justify;"><a href="http://www.telonline.com/en/products/business-phone-systems/switchvox-digium/cloud" target="_blank">Hosted PBX</a> or <a href="http://www.telonline.com/en/products/business-phone-systems/switchvox-digium/cloud" target="_blank">hosted VoIP</a>, otherwise known as a Cloud-based phone system, is one where the provider houses the OP PBX in their data center as well as handles the technology required to provide the services to the phone system. The desk sets connect to the internet network at the customer’s site and the call, signaling, and features are handled through an <a href="http://www.telonline.com/en/products/business-phone-systems/switchvox-digium/cloud" target="_blank">IP PBX</a> server at the provider’s location.</span></div>
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<div style="text-align: justify;">
<div style="text-align: left;">
The provider of the <a href="http://www.telonline.com/en/products/business-phone-systems/switchvox-digium/cloud" target="_blank">hosted PBX</a> charges a monthly fee for the service as opposed to an up-front capital expense with on-premises system. There are both unlimited and metered minute plans to suit all types of companies. A company that knows the amount of minutes spent on the phone in a given month can make effective cost comparisons. Extended features may come with additional costs.</div>
</div>
<div style="text-align: justify;">
<br /></div>
<br />
<div style="text-align: justify;">
<b><b>ON-PREMISES PBX OR IP PBX OVERVIEW</b></b></div>
<div style="text-align: left;">
<b>
</b>
<span style="text-align: justify;">On-premises <a href="http://www.telonline.com/en/products/business-phone-systems/switchvox-digium/cloud" target="_blank">PBX</a> is also known as an <a href="http://www.telonline.com/en/products/business-phone-systems/switchvox-digium/cloud" target="_blank">IP PBX phone system</a>. It is similar to a traditional <a href="http://www.telonline.com/en/products/business-phone-systems/switchvox-digium/cloud" target="_blank">PBX</a> system that resides at a location, such as a computer equipment room or phone closet. The main difference is that IP routing is done with more current technology. The signaling is done with an IP phone to the IP PBX server using a LAN. Calls can go through a traditional phone company as well as voice over internet (VoIP) using SIP trunking. Gateways or telephony cards are used to connect the system to the traditional phone company provider.</span></div>
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<div style="text-align: justify;">
<div style="text-align: left;">
The provider can be the one that already provides de service, though a <a href="http://business.ringvoz.com/" target="_blank">SIP trunk</a> can be configured for use with an internet service telephone provider (ISTP). An Asterisk-based system can be one of the most affordable options for an on-premises PBX due to the flexibility that is offered with open source software.</div>
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<div style="text-align: justify;">
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<table border="0" cellpadding="0" cellspacing="0" class="MsoTable15List1LightAccent1" style="border-collapse: collapse; mso-padding-alt: 0cm 5.4pt 0cm 5.4pt; mso-yfti-tbllook: 1184;">
<tbody>
<tr>
<td style="background: #C6D9F1; border-bottom: solid #95B3D7 1.0pt; border: none; mso-background-themecolor: text2; mso-background-themetint: 51; mso-border-bottom-alt: solid #95B3D7 .5pt; mso-border-bottom-themecolor: accent1; mso-border-bottom-themecolor: accent1; mso-border-bottom-themetint: 153; mso-border-bottom-themetint: 153; padding: 0cm 5.4pt 0cm 5.4pt; width: 239.4pt;" valign="top" width="319"><div align="center" class="MsoNormal" style="mso-yfti-cnfc: 5; text-align: center;">
<b><span lang="EN-US">HOSTED</span></b><span lang="EN-US"><o:p></o:p></span></div>
</td>
<td style="background: #EAF1DD; border-bottom: solid #95B3D7 1.0pt; border: none; mso-background-themecolor: accent3; mso-background-themetint: 51; mso-border-bottom-alt: solid #95B3D7 .5pt; mso-border-bottom-themecolor: accent1; mso-border-bottom-themecolor: accent1; mso-border-bottom-themetint: 153; mso-border-bottom-themetint: 153; padding: 0cm 5.4pt 0cm 5.4pt; width: 239.4pt;" valign="top" width="319"><div align="center" class="MsoNormal" style="mso-yfti-cnfc: 1; text-align: center;">
<b><span lang="EN-US">ON-PREMISES</span></b><span lang="EN-US"><o:p></o:p></span></div>
</td>
</tr>
<tr>
<td colspan="2" style="background: #FABF8F; mso-background-themecolor: accent6; mso-background-themetint: 153; padding: 0cm 5.4pt 0cm 5.4pt; width: 478.8pt;" valign="top" width="638"><div align="center" class="MsoNormal" style="mso-yfti-cnfc: 68; text-align: center;">
<b><span lang="EN-US">COST</span></b><span lang="EN-US"><o:p></o:p></span></div>
</td>
</tr>
<tr>
<td style="background: #C6D9F1; mso-background-themecolor: text2; mso-background-themetint: 51; padding: 0cm 5.4pt 0cm 5.4pt; width: 239.4pt;" valign="top" width="319"><div class="MsoNormal">
<span lang="EN-US">Low setup cost<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">No maintenance cost<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">It’s an Operational Expense (OPEX model)<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">Risk of fee increase<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
</td>
<td style="background: #EAF1DD; mso-background-themecolor: accent3; mso-background-themetint: 51; padding: 0cm 5.4pt 0cm 5.4pt; width: 239.4pt;" valign="top" width="319"><div class="MsoNormal">
<span lang="EN-US">High setup cost </span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">High maintenance cost, current and future</span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">It’s and Ownership Model (TCO Model)</span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">No risk of fee increase</span></div>
<div class="MsoNormal">
<br /></div>
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<td colspan="2" style="background: #FABF8F; mso-background-themecolor: accent6; mso-background-themetint: 153; padding: 0cm 5.4pt 0cm 5.4pt; width: 478.8pt;" valign="top" width="638"><div align="center" class="MsoNormal" style="mso-yfti-cnfc: 68; text-align: center;">
<b><span lang="EN-US">FUTURE EXPANSION</span></b><span lang="EN-US"><o:p></o:p></span></div>
</td>
</tr>
<tr>
<td style="background: #C6D9F1; mso-background-themecolor: text2; mso-background-themetint: 51; padding: 0cm 5.4pt 0cm 5.4pt; width: 239.4pt;" valign="top" width="319"><div class="MsoNormal">
<span lang="EN-US">Provider absorbs all the risk, work, and complexity<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">Fast growth or reduction<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">Automatic and non-intrusive software updates<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
</td>
<td style="background: #EAF1DD; mso-background-themecolor: accent3; mso-background-themetint: 51; padding: 0cm 5.4pt 0cm 5.4pt; width: 239.4pt;" valign="top" width="319"><div class="MsoNormal">
<span lang="EN-US">You absorb all the risk, work, and
complexity</span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">You plan and execute with your own
resources</span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">To update or not to update?</span></div>
</td>
</tr>
<tr>
<td colspan="2" style="background: #FABF8F; mso-background-themecolor: accent6; mso-background-themetint: 153; padding: 0cm 5.4pt 0cm 5.4pt; width: 478.8pt;" valign="top" width="638"><div align="center" class="MsoNormal" style="mso-yfti-cnfc: 68; text-align: center;">
<b><span lang="EN-US">CONTROL AND FLEXIBILITY</span></b><span lang="EN-US"><o:p></o:p></span></div>
</td>
</tr>
<tr>
<td style="background: #C6D9F1; mso-background-themecolor: text2; mso-background-themetint: 51; padding: 0cm 5.4pt 0cm 5.4pt; width: 239.4pt;" valign="top" width="319"><div class="MsoNormal">
<span lang="EN-US">Provider responsible for hardware and software<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">Frees resources to use in other productive areas<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">Provider has control over your system<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">Might not scale to large deployments<b><o:p></o:p></b></span></div>
</td>
<td style="background: #EAF1DD; mso-background-themecolor: accent3; mso-background-themetint: 51; padding: 0cm 5.4pt 0cm 5.4pt; width: 239.4pt;" valign="top" width="319"><div class="MsoNormal">
<span lang="EN-US">You are responsible for hardware and
software</span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">Need to budget</span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">You have total control over your system</span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">Difficult to scale to large deployments</span></div>
<div class="MsoNormal">
<br /></div>
</td>
</tr>
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<td colspan="2" style="background: #FABF8F; mso-background-themecolor: accent6; mso-background-themetint: 153; padding: 0cm 5.4pt 0cm 5.4pt; width: 478.8pt;" valign="top" width="638"><div align="center" class="MsoNormal" style="mso-yfti-cnfc: 68; text-align: center;">
<b><span lang="EN-US">IMPLEMENTATION</span></b><span lang="EN-US"><o:p></o:p></span></div>
</td>
</tr>
<tr>
<td style="background: #C6D9F1; mso-background-themecolor: text2; mso-background-themetint: 51; padding: 0cm 5.4pt 0cm 5.4pt; width: 239.4pt;" valign="top" width="319"><div class="MsoNormal">
<span lang="EN-US">Fast, easy, and cheap<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">Minimum dependency on in-house IT Services<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">Focused training on use of the system<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
</td>
<td style="background: #EAF1DD; mso-background-themecolor: accent3; mso-background-themetint: 51; padding: 0cm 5.4pt 0cm 5.4pt; width: 239.4pt;" valign="top" width="319"><div class="MsoNormal">
<span lang="EN-US">Slow, complex, and expensive</span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">IT Services is the owner</span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">Multi-level training</span></div>
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</tr>
<tr>
<td colspan="2" style="background: #FABF8F; mso-background-themecolor: accent6; mso-background-themetint: 153; padding: 0cm 5.4pt 0cm 5.4pt; width: 478.8pt;" valign="top" width="638"><div align="center" class="MsoNormal" style="mso-yfti-cnfc: 68; text-align: center;">
<b><span lang="EN-US">WHO SHOULD ADOPT IT?</span></b><span lang="EN-US"><o:p></o:p></span></div>
</td>
</tr>
<tr>
<td style="background: #C6D9F1; mso-background-themecolor: text2; mso-background-themetint: 51; padding: 0cm 5.4pt 0cm 5.4pt; width: 239.4pt;" valign="top" width="319"><div class="MsoNormal">
<span lang="EN-US">Any size business that wants to spend IT dollars elsewhere<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">Small business or start-up that does not have in-house IT resources<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
</td>
<td style="background: #EAF1DD; mso-background-themecolor: accent3; mso-background-themetint: 51; padding: 0cm 5.4pt 0cm 5.4pt; width: 239.4pt;" valign="top" width="319"><div class="MsoNormal">
<span lang="EN-US">Enterprises with available IT resources
that need control of all aspects of their phone systems</span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span lang="EN-US">Any size business looking for a
customized solution</span></div>
</td>
</tr>
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<td colspan="2" style="background: #FABF8F; mso-background-themecolor: accent6; mso-background-themetint: 153; padding: 0cm 5.4pt 0cm 5.4pt; width: 478.8pt;" valign="top" width="638"><div align="center" class="MsoNormal" style="mso-yfti-cnfc: 68; text-align: center;">
<b><span lang="EN-US">TelOnline provides the best of both worlds, and more</span></b><span lang="EN-US">. We have the solution that best
fits your needs, be it <b>HOSTED or ON-PREMISES or HYBRID.</b> Contact our
Consultants on Business and Technology and together we will find the best
alternative, with the optimum combination of hardware and software, lowest
cost, and top reliability. Contact us at:</span></div>
<div align="center" class="MsoNormal" style="mso-yfti-cnfc: 68; text-align: center;">
<b><span lang="EN-US"><span style="font-size: 11pt;">www.TelOnline.com
sales@TelOnline.com , T: +1 954.894.6181, F: +1 954.208.0220</span><o:p></o:p></span></b></div>
</td>
</tr>
</tbody></table>
</div>
<div style="text-align: center;">
<b><span style="font-size: large;"><br /><a href="http://www.telonline.com/pdfs/Hosted-VoIP-versus-On-site-PBX-ebook.pdf" target="_blank">Download Hosted VoIP versus On-site PBX ebook</a></span></b></div>
<b><span style="font-size: large;"><br /></span></b>
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<a href="http://telonlinevoip.blogspot.com.co/2015/10/soluciones-voip-hosted-vs-local-on.html"><b>Versión Español</b></a></div>
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<b><i><a href="http://www.telonline.com/en/products/business-phone-systems/switchvox-digium/cloud" target="_blank">Go back to TelOnline</a></i></b>Unknownnoreply@blogger.com7tag:blogger.com,1999:blog-2076460832286812387.post-58909084771359856482015-04-01T16:05:00.004-05:002015-11-16T15:05:51.560-05:00Switchvox Rescue<br />
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<br />
<h2>
<b>Switchvox Rescue</b></h2>
<h4>
Boost the resilience of your business phone system with the help of Switchvox Rescue</h4>
<br />
<b>Emergency Recovery for Switchvox</b><br />
Digium is excited to announce the launch of the newest addition to the Switchvox family of products, Switchvox Rescue. Rescue is a Digium Cloud Services offering that allows Switchvox on-premises customers to have emergency recovery should their PBX fail. With one phone call to Digium Technical Support, your company will be able to maintain contact with your customers and employees during the unexpected.<br />
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<b>Switchvox Advanced Call Routing Keeps You Up and Running</b><br />
No longer do you have to worry about weather events or service downtimes bringing your business to a halt.<br />
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<b>Get Back to Business Seamlessly and in Minutes</b><br />
Switchvox Rescue delivers a quick and simple way to get your company going again after an emergency.<br />
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<b>How It Works</b><br />
<ol>
<li>Sign up for Switchvox Rescue and 1 Digium SIP Trunking DID</li>
<li>Digium Cloud Services will take an emergency snapshot of your appliances nightly</li>
<li>When you realize you phone system is down, call Digium Technical Support</li>
<li>Digium Support will apply your snapshot to a Switchvox Cloud instance</li>
<li>We’ll give you administrative access to get your emergency rules in place</li>
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<b>More info, please visit</b> <a href="http://goo.gl/o1Te7U">http://goo.gl/o1Te7U</a> or contact us now. Tel:+1(954)894-6181 - E-mail: <a href="mailto:sales@telonline.com">sales@telonline.com</a></h4>
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<b><i><a href="http://www.telonline.com/en/services/switchvox-rescue" target="_self">Go back to TelOnline</a></i></b>Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-2076460832286812387.post-39108342220383004202015-03-19T15:25:00.002-05:002015-11-16T15:11:23.662-05:00TelOnline Receives 2015 Digium Pinnacle Partner Award<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhYGQYt87mMLu57SbDppeCtgwyep14BrIHDrHrLBMxYx5RW5MpFWQpGSgaFz_ZIfbEQP1Pe3A_w_JE3tJG-IqYLoE_uxj7DVhzuwG345NN_ir2Aa5NdBJpPbiaeORXPEtS5J1_ro2dtCP_P/s1600/blog-partner-year-digium-2015.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="320" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhYGQYt87mMLu57SbDppeCtgwyep14BrIHDrHrLBMxYx5RW5MpFWQpGSgaFz_ZIfbEQP1Pe3A_w_JE3tJG-IqYLoE_uxj7DVhzuwG345NN_ir2Aa5NdBJpPbiaeORXPEtS5J1_ro2dtCP_P/s1600/blog-partner-year-digium-2015.jpg" width="640" /></a></div>
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<b>TelOnline Awarded Digium® Pinnacle Partner Award for Outstanding Sales and Service of Switchvox Business Phone Systems and Asterisk Custom Communications.</b></div>
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<b>Annual Awards Recognize Top Digium Partners Worldwide that Deliver Unparalleled VoIP Solutions and Services</b></div>
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<b>March 5, 2015, Miami - TelOnline,</b> a leading provider of VoIP business phone systems and whose mission is to deliver the most innovative and reliable communication technology solutions to its clients, today announced it has been awarded a <b>2015 Digium Pinnacle Partner award</b> in the category of Partner of the Year – Latin America.</div>
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These Pinnacle Partner awards are presented annually to leading Digium partnersTelOnline - Partner of the Year - 2015 who have excelled in developing and growing their partnership with Digium and driving customer success within their reseller base for either Switchvox Unified Communications (UC) or Asterisk Custom Communications solutions. TelOnline is one of the outstanding organizations selected based on annual sales, value added service, and commitment to reseller satisfaction.</div>
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“This award is proof of our commitment to our Digium business, which has experimented a sustained and substantial growth. It is the second time we receive this prestigious recognition to our team’s dedication and enthusiasm for Digium’s VoIP solutions and services,” said Juan Carlos Castaneda, CEO of TelOnline. “Our company’s VoIP expertise and dedication to add value to our clients, combined with Digium’s compelling product portfolio, has led to our continued growth. By partnering with Digium, we are able to offer our clients affordable cutting-edge technology solutions for their office communications.”</div>
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"Each year, it's an honor to recognize so many of our channel partners who have committed to servicing their customers and growing their businesses with Digium solutions," said Jim Butler, director of worldwide channel sales for Digium. "The Pinnacle Awards serve as appreciation for those partner organizations that have helped to expand our worldwide base of customers through the delivery of our affordable, feature-rich Switchvox phone system and custom Asterisk-based communication solutions."</div>
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For more information on how <b>TelOnline</b> can help your business improve its business communications, contact us for a free demo or consultation. Learn more about our capabilities at <a href="http://www.telonline.com/">www.TelOnline.com</a> or call +1 954.894.6181. </div>
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<a href="http://www.telonline.com/en/company/about-telonline/news-and-press/item/telonline-receives-2015-digium-pinnacle-partner-award" target="_self" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;" target="_self"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgEfz6TR781eC9deTZZsTVfCZD9eNAKH1QC4jhQc-a3b6B1CmEEe3NnDs_l_XpN31mLq1IGAKFFkUQM-coTgcwbwtP1tDIm-aaCEcXNO9WFL5y-G21m6Rdl7JJTZ78BTmJWiEgWn0GU_17i/s1600/go-back-ok.png" /></a></div>
<b><i><a href="http://www.telonline.com/en/company/about-telonline/news-and-press/item/telonline-receives-2015-digium-pinnacle-partner-award" target="_self">Go back to TelOnline</a></i></b>Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-2076460832286812387.post-64543108573543596882015-02-20T19:12:00.005-05:002016-02-09T15:53:04.591-05:00Get Started with Asterisk<div class="separator" style="clear: both; text-align: center;">
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<b><a href="http://www.telonline.com/en/products/asterisk" target="_blank">Asterisk</a></b> is a framework for building multi-protocol, real-time communications applications and solutions. <a href="http://www.telonline.com/en/products/asterisk" target="_blank">Asterisk</a> is to realtime voice and video applications as what Apache is to web applications: the underlying platform. <a href="http://www.telonline.com/en/products/asterisk" target="_blank">Asterisk</a> abstracts the complexities of communications protocols and technologies, allowing you to concentrate on creating innovative products and solutions.<br />
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You can use <a href="http://www.telonline.com/en/products/asterisk" target="_blank">Asterisk</a> to build communications applications, things like business phone systems (also known as PBXs), call distributors, VoIP gateways and conference bridges. <a href="http://www.telonline.com/en/products/asterisk" target="_blank">Asterisk</a> includes both low and high-level components that significantly simplify the process of building these complex applications. See the <a href="http://www.telonline.com/en/products/asterisk" target="_blank">Asterisk</a> Applications section for more examples.</div>
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<b>LET US HELP OUR WRITE YOUR APPLICATION CODE</b></div>
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<a href="http://www.telonline.com/en/products/asterisk" target="_blank">Asterisk</a> includes a number of programming interfaces that allow developers and integrators to control how <a href="http://www.telonline.com/en/products/asterisk" target="_blank">Asterisk </a>handles call and messages. These interfaces include the Dialplan scripting language, the <a href="http://www.telonline.com/en/products/asterisk" target="_blank">Asterisk Gateway Interface</a> (AGI), the <a href="http://www.telonline.com/en/products/asterisk" target="_blank">Asterisk Manager Interface</a> (AMI) and the core C API. Most developers start out using the Dialplan. Complex applications frequently make use of multiple interfaces.</div>
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<b>DIALPLAN SCRIPT</b></div>
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The Asterisk Dialplan is a built-in scripting language that tells <a href="http://www.telonline.com/en/products/asterisk" target="_blank">Asterisk</a> how to route and process calls. It contains contains hundreds of applications and functions that control call flow, media input and output, messaging and call-related data. The Dialplan language is similar in structure to the BASIC programming language.</div>
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<b>ASTERISK GATEWAY INTERFACE (AGI)</b></div>
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The <a href="http://www.telonline.com/en/products/asterisk" target="_blank">Asterisk Gateway</a> Interface or AGI is a simple bridge protocol that allows developers to create <a href="http://www.telonline.com/en/products/asterisk" target="_blank">Asterisk</a> applications in virtually any programming language. It exposes a set of functions that can be accessed via either the standard input/output mechanism (aka "stdio") or over a TCP/IP socket.</div>
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<b>ASTERISK MANAGER INTERFACE (AMI)</b></div>
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The <a href="http://www.telonline.com/en/products/asterisk" target="_blank">Asterisk Manager Interface</a> or AMI is an asynchronous socket-based global command and control interface, commonly used for monitoring and management. Where Dialplan and AGI handle individual channels (calls), AMI applications can monitor and manage all the active channels on the system. It can also dynamically allocate new channels for outbound calls.</div>
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<b>CORE C API</b></div>
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<a href="http://www.telonline.com/en/products/asterisk" target="_blank">Asterisk </a>itself is written in the C programming language. It is composed of a small base application and a large number of extension modules. C developers can extend Asterisk and add new core functionality by creating new modules. Module interfaces are defined for IO channels, Dialplan applications, Dialplan functions, media codecs, file IO formats and other key resources.</div>
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<b><i><a href="http://www.telonline.com/en/products/asterisk" target="_self">Go back to TelOnline</a></i></b>Anonymousnoreply@blogger.com0tag:blogger.com,1999:blog-2076460832286812387.post-9785326841803478172015-02-20T17:53:00.001-05:002015-11-16T15:14:55.975-05:00VoIP Products for Your Business<div class="separator" style="clear: both; text-align: center;">
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<b>TelOnline </b>offers all kind of <b>VoIP Telephony </b>products from Miami to any
where in the world, based and great experience, logistic and
relationship with manufactures our customers can find lowest prices,
inventory and trust company where they can buy all their products needs
(software & hardware), and the most important thing is that they can
ask questions based on your needs and TelOnline helps to find the right
products, services and solutions.</div>
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<b>Apps for every Purpose</b><br />
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If you are looking for Call Center, iPBX, IVR, Hosted solution or any Computer Telephony solution, TelOnline can customize your needs and bring you the best product and services, we are a tailor made company in the telephony industry, every customer is unique and needs design and customization based on their projection and needs; that's why customers find with TelOnline quality, support and the highest return of investment.<br />
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<b>Applications</b><br />
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Our Broadcast Dialer and SMS Server is one of the key applications developed based on the customer needs, many companies wants to announce events, new products, promotions or just contact their customer to say hello, but when you have more than 50, 5000 or more, it will be difficult to have someone in the office calling one by one, (time and money) so the great idea will be like you can record a voice message with you our voice or any voice you like and send it prerecorded to all your customers and send the same message as a text message, so every body will be inform by voice and text your news and promotions.<br />
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<b>More info and Promotions in <a href="http://www.telonline.com/">www.TelOnline.com</a></b></div>
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<b><i><a href="http://www.telonline.com/en/products" target="_self">Go back to TelOnline</a></i></b>Anonymousnoreply@blogger.com0TelOnline LLC25.976322 -80.3485890.45428749999999951 -121.657183 51.4983565 -39.039995000000005tag:blogger.com,1999:blog-2076460832286812387.post-21963511188333218862014-11-06T13:10:00.003-05:002015-11-16T15:15:45.146-05:00Switchvox in the Cloud<div class="separator" style="clear: both; text-align: center;">
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<b>Switchvox Cloud</b> is more than a hosted IP PBX; it is a full-featured Unified Communications (UC) solution designed for Small and Medium-sized Businesses (SMBs). Switchvox Cloud runs the same award-winning software as an on-premises Switchvox appliance. This means your business phone system works the same way, regardless of whether you are running the hosted or on-site version.</div>
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It's simple to migrate between Switchvox Cloud and Switchvox Premises SMB because they both use Digium technology. For a low, up-front cost you can get started with the full-featured hosted UC solution: Switchvox Cloud. You'll save on IT costs with Digium managing your system for you in a cloud-based datacenter. In the future, if you decide to migrate to an on-site hardware appliance, the transition is simple. You maintain all of your settings and phones, making it a truly seamless transition for your employees. And, because your data can be fluidly transported between the Switchvox Cloud and the on-premises Switchvox system, moving from on-site to hosted is quick and easy.</div>
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<b>Switchvox Cloud</b> comes with mobility built-in as a ready-to-use feature, for no additional fee. Mobile devices such as the iPhone, Android and Blackberry, as well as tablets and phablets, have first-class system access with free mobile applications. With Fixed Mobile Convergence (FMC) even your home phone can act as an extension. With one number, you can receive calls on your office phone (connected to Cloud or Premises), your mobile device, or your home phone. Never miss a beat - or a call! Stay connected always using Switchvox anywhere.</div>
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More info in <a href="http://telonline.com/en/products/business-phone-systems/cloud" target="_blank">http://telonline.com/en/products/business-phone-systems/cloud</a><br />
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<b><i><a href="http://www.telonline.com/en/products/business-phone-systems/cloud" target="_self">Go back to TelOnline</a></i></b>Anonymousnoreply@blogger.com0TelOnline LLC25.976322 -80.348589-25.457220000000003 -162.9657765 77.409864 2.268598499999996